Privacy Policy
Last updated: May 18, 2026
Pro Health Peptides (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have. By using prohealthpeptides.com (the “Site”), you agree to the practices described here.
1. Information We Collect
Information you provide to us:
- Contact information (name, email address, phone number)
- Shipping and billing address
- Order history and customer service communications
- Account credentials, if you create an account
- Age-verification confirmation
Information collected automatically:
- IP address, browser type, operating system, device identifiers
- Pages visited, links clicked, search terms, referring URLs
- Cookies and similar tracking technologies (see Section 5)
Information collected by payment providers:
Payment is processed by third-party providers. We do not store full credit card numbers or, where applicable, cryptocurrency wallet private keys. The payment provider’s privacy policy governs how they handle payment data.
2. How We Use Your Information
- To process and fulfill orders, including shipping and customer service
- To verify age and identity
- To detect and prevent fraud, abuse, or violations of our Terms
- To communicate about your order, account, or our services
- To send marketing emails (only with your consent – you may opt out at any time)
- To improve the Site, products, and user experience
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers: shipping carriers, payment processors, hosting providers, analytics tools, fraud-prevention services – only as needed to deliver our Services.
- Legal compliance: when required by law, subpoena, court order, or to protect our legal rights, your safety, or the safety of others.
- Business transfers: in connection with a merger, sale, financing, or acquisition of all or part of our business.
- With your consent: any other sharing only with your explicit consent.
4. Data Retention
We retain personal information for as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for at least seven years for tax and accounting purposes.
5. Cookies and Tracking
We use cookies and similar technologies to operate the Site, remember preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect Site functionality (for example, your shopping cart may not work).
6. Your Rights
If you are in California (CCPA / CPRA): You have the right to (a) know what personal information we collect, use, and share; (b) request deletion of your personal information; (c) opt out of “sale” or “sharing” of your information (we do not sell or share for cross-context behavioral advertising); (d) correct inaccurate information; (e) limit our use of sensitive personal information; and (f) be free from discrimination for exercising these rights.
If you are in the European Economic Area or United Kingdom (GDPR / UK GDPR): You have the right to (a) access your personal data; (b) request correction or deletion; (c) object to or restrict processing; (d) data portability; and (e) withdraw consent at any time. You may also lodge a complaint with your local supervisory authority. Note: we ship primarily to the United States and may not service all jurisdictions.
To exercise any of these rights, contact us at info@prohealthpeptides.com. We will verify your identity before fulfilling the request.
7. Children’s Privacy
This Site is not intended for anyone under 21. We do not knowingly collect personal information from minors. If you believe a minor has provided information to us, please contact us and we will delete it.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Your continued use of the Site after changes constitutes acceptance of the updated Policy.
11. Contact
For questions or to exercise your rights, contact us at: info@prohealthpeptides.com